Policies
Payment
Payment is due before the start of the session. An up-front payment policy is subscribed to reserve the time set aside for the session. If a session is rescheduled, payment will be applied to the rescheduled time
Cancelations
If you have booked an hour, half hour, or blocks of hours with me, and need to cancel there is no fee so long as you cancel at least 24 hours in advance of the scheduled session. For cancelations made within 24 hours or no shows, I will deduct time from your session or package.
Refund
Refunds are available for half-hour or hour sessions only if cancelled before 24 hours of the scheduled session.
Refunds are not available for packages. When you buy a package of time with me, I commit to having enough time available to serve you. That affect how many other clients I can take on. For that reason, I don’t offer refunds for packages. If you want to make sure my style is the right for you, I suggest booking a half hour or hour session to start. If you end up wanting a package, I will apply the fee for that hour towards the total package price.
Late Policy and Rescheduling
If you suspect that you are running late, please send me a text message as soon as possible to (916) 741-0749. If I am able to accommodate and later start time, I will let you know. Otherwise, any late time will be deducted from the scheduled session.
Rescheduling must be done at least 24 hours prior to the scheduled service. I will honor a one time reschedule. If you are not able to show up to the rescheduled time, you will be charged in full.
Confidentiality
The information discussed during our sessions will remain strictly confidential except in very rare circumstances where decreed by law; ie. where the court might issue a subpoena for the file or information. Exceptions to confidentiality of course relate to circumstances such as intent to seriously harm someone, child abuse, thoughts of suicide etc.
Other exceptions may occur when there is a need to consult a spiritual healer, medical or mental healthcare providers to gain further understanding on the content discussed in a session. However, this will proceed expressed written consent from the client with anonymity. Otherwise, all remaining information is kept confidential.
It is also important to note that in some situations, it is important to be aware of the use of technology in that for some clients, there is a risk in using certain media such as the internet and mobile phones. If you use these to communicate with me, then I will assume that it is appropriate to continue to do so in my interactions with you.
Earnings Disclaimer
Coaching Agreement
My coaching style utilizes Reiki energy healing, intuition, practical goal setting, Law of Attraction manifestation, and other spiritual tools to help you achieve your goals.
Our work together will include a shared understanding of what you hope to accomplish and agreements for supporting those outcomes. I will share my skills and abilities to support your growth, intuitive awareness, and tools for personal and/or professional development. However, my work is only a resource.
Legal Disclaimer
This website and services are in no way a replacement for medical or mental health care. Songbird Journeys is not a licensed health care provider. Consultations are for the purpose of a more cohesive spiritual understanding.
The services of Songbird Journeys (henceforth “the Business”) are provided for educational purposes and should not be relied upon as a substitute for a personal consultation with a qualified health care provider regarding a medical or health condition, diagnosis or treatment. Always seek the advice of a qualified healthcare provider if you have any questions regarding a medical or health condition.
Information provided by the Business should not be relied upon as a substitute for advice, programs, or treatment that you would normally receive from a licensed professional, such as a lawyer, doctor, psychiatrist, or financial adviser.
You agree that the Business and any other person or party involved in or providing services, shall not be liable to you for any act or failure to act that you may decide because of information provided to you in-person or via telephonic, electronic, or other means.
In no event will Songbird Journeys, partners or employees be liable to any party for any damages of any kind whatsoever, including consequential damages, arising from any use of or inability to use the services of the Author, or decision made or action taken in reliance upon such services.
Data Privacy Policies
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.